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Quick answers to the most common questions about AstroConnect. Can't find what you need? Email support@astroconnect.app.
Tap "Sign Up" on the homepage or mobile app, enter your mobile number, verify with OTP, and you are in. The whole process takes 30 seconds.
Yes. Sign-up is free, browsing astrologers is free, all our tools (zodiac sign, daily horoscope, numerology, compatibility) are free, and your first 3 minutes of consultation with any new astrologer are free.
We have astrologers available in Hindi, English, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam, Punjabi and Gujarati.
Yes. Every astrologer goes through Aadhaar / PAN-based KYC, document verification, and a 3-stage skill assessment before they appear in our directory. Astrologers with consistent low ratings or policy violations are removed.
Filter by language (your mother tongue gives the best experience), specialty (kundli, vastu, tarot, numerology, etc.), price, and rating. Read user reviews. Most users find their long-term astrologer within 2-3 trial consultations.
Yes — your first 3 minutes with any new astrologer are free. After that, the per-minute rate applies and is shown clearly before the session begins.
Chat (text), voice call, and video call. You can switch between them.
Charges are deducted from your wallet in real time, in 1-minute increments. You can end the session anytime to stop the meter.
Chats are stored so you can refer back to them. Voice and video calls are not recorded unless we expressly notify you before the session.
If a session disconnects due to technical issues, the affected minutes are auto-refunded to your wallet within 24 hours.
Recharge your wallet using cards, UPI, net banking or other supported methods. Per-minute consultation fees are deducted from your wallet balance.
Yes — 18% GST is added per Indian law, shown separately at checkout.
Within 7 days of recharge, you can request a refund of unused balance — see Refund Policy. After 7 days, the balance remains usable on the platform but is no longer refundable as cash.
Our zodiac sign finder and numerology calculator are mathematically exact. The daily horoscope is a general reading for your sun sign — for precise predictions, your full birth chart (kundli) reading by an astrologer is far more accurate.
Yes. Visit Free Kundli and enter your birth details. For a detailed reading with interpretation and remedies, book a verified astrologer consultation.
Only the astrologer you connect with can see your name, gender, date/time/place of birth, and language. They do not see your phone number, email or wallet balance. See Privacy Policy.
Report immediately to safety@astroconnect.app. We investigate every report, refund your session if warranted, and remove offending astrologers from the platform.
Settings → Account → Delete Account. Your personal data is removed within 30 days; transaction records are retained per legal requirements (8 years for GST).
Yes — pujas are performed by verified pandits at the actual partner temples, with live video, your name and gotra included in the sankalp, and prasad delivered to your home. See Puja Booking.
We do not sell gemstones directly. We connect you with verified astrologers who recommend gemstones based on your chart, and certified gemologists who supply them. Always verify gemstone certification (GIA, IGI, etc.) before purchase.
Android and iOS apps are coming soon. Meanwhile, the website works perfectly on mobile browsers — add it to your home screen for one-tap access.
Email support@astroconnect.app or escalate via Grievance Redressal.